“The development addresses the challenges of expanding a fully functioning medical city while minimizing the impact of critica operations,it meets world-class standards in care delivery and caters to a new generation of patients and medical professionals.” Ahmad Soueid, AIA, HDR’s project executive.
In 2020 a journey of evolution, automation and digitalization started between DigiNation, one of the leading technology consultation
rms in the Middle East, established in 2010 and specialized in Digital Transformation solutions & services, becoming a full-service entity that has the strategic thinking and planning where we provide all management & operation services in a new level of evolving, with King Saud Medical City, a Ministry of Health tertiary hospital established in 1954, and currently, it has 1,400 bed capacity with
+8,000 employees.
King Saud Medical City was keeping its development journey starting with the IT department where it used to be run inefficiently because of not following the ITIL standards which resulted in the time spent in responding with support requests & tickets then IT projects over budgeted from the start!
ENTERPRISE APPLICATION INTEGRATION (EAI)
was the ideal solution to reduce complexities as it streamlines the processes in King Saud Medical City (KSMC) and synchronizes multiple applications, saving entirely deleting software and pay an extra cost for speci c features and allows applications, structures and different parts of the organization to integrate and share information faster and easier.
New technology tools can aid higher levels of strategic value and scale into the future for a successful transformation to the intelligent enterprise.
Through Digination’s Consulting Services, King Saud Medical City (KSMC) was able to move digital transformation far beyond mere solutions, making it a complete and integrated automated medical journey including:
Today King Saud Medical City (KSMC) are benefiting becoming more analytical over time, reaching the predictive capabilities needed to outperform and lead in this fast-changing era, by:
In this ever changing era, entities can’t keep relying on traditional sheets and other stand-alone platforms as their primary solution, from here, King Saud Medical City (KSMC) thought of implementing digital solutions that facilitate the patient’s booking, follow-up and receiving medical reports processes.
Integrating enterprise applications was a strategic priority for KSMC as it was looking to elevate its process efficiency, gain real-time visibility and meaningful insights from its data.
LOW-CODE APPLICATIONS have become increasingly popular as a fast and easy alternative to traditional software development, meeting customer demands +8,000 employees.
evolvement, automated processes, and accelerate digital transformation.
Haven’t you know that one solution can contain all processes and technologies that support in capturing, storing, delivering and using essential information?
Simply Enterprise Content Management (ECM) is an umbrella term that digitizes, controls and automates the flow of unstructured information within an organization, which is the messy information that exists outside structured database environments.
As much as King Saud Medical City (KSMC) was expanding, there was a need to adopt enterprise applications to streamline operations and increase productivity. One communication channel between common softwareapplications to reduce inefficiencies in administrative delays of business processes.
is the process of bridging communication insufficiencies between various business applications by forming one robust enterprise infrastructure with easy data flow from one program to another.
Here comes Digination’s role in automating the network by simplifying the planning, design, and operations of network teams, reducing con guration errors for a more reliable and predictable network. This, in turn, optimizes end-user satisfaction and maximizes user efficiency
By challenging the inherent complexity in the 5G and cloud era, there was a solution empowers the connections that matter most to boost the real outcomes of the entire patient journey.
is a type of AI automated technology that is transforming the way organizations operate that relies on a scalable, digital workforce to streamline manual processes and reduce the burden on employees by giving repetitive tasks that can be performed more efficiently and more accurately to software bots.
With the right guidance and a detailed implementation roadmap, Digination’s Implementation Service were able to revolutionize King Saud Medical City’s (KSMC) businesses and simplify its processes in all areas, throughout:
Also Management Services were built to save time and resources that these routine operations occupy.
It has reduced King Saud Medical City’s (KSMC) operational workload signi cantly, gaining back the freedom they need to innovate and to transform their business into an intelligent enterprise!
By integrating applications efficiently, improving data quality and transparency, Digination was able to provide assurance of security through a critical validation process and King Saud Medical City (KSMC) was able to obtain accurate and on-time reports, increase operational efficiencies and to automate repeated tasks, resulting:
With the expansion of King Saud Medical City ( KSMC) and the increase in its capacity to accommodate patients and cases, it became difficult for departments to keep pace with archiving, searching and retrieving paper documents manually, which led to the consumption of a lot of time and cost, in addition to King Saud Medical City (KSMC) accustomed to using multiple ECM systems, causing different problems during the process of data replication and transmission, so all data had to be migrated to a central ECM system to ensure data synchronization and consistency, all these difficulties were easy to solve by OnBase Products implemented for DigiNation Solutions!
With OnBase, it was easy to design solutions that meet King Saud Medical City ‘s (KSMC) speci c needs, as OnBase is modular by design, speeding up processes and reducing costs by capturing important information into one system.
From the point of capture all the way until nal disposition, information is efficiently and securely managed by Enterprise Content Management (ECM), one solution can contain all processes and technologies that support businesses in capturing, storing, delivering and using essential information.
DigiNation was able to produce the optimum results from digital solutions through professional services and data conversion services that provided maximal simpli cation of the implementation process, as the implementation of applications and systems integration is an essential part of the development journey dedicated to King Saud Medical City (KSMC).
IMPLEMENTATION SERVICES
depend on practicing a plan or following a speci c model or standard during the process of creating and operating digital solution correctly. These operations include:
As King Saud Medical City (KSMC) was always able to adapt to the ever-changing medical knowledge, extended collaboration and optimization beyond its organization was essential for next-level growth. Now is the right time to drive operational agility and open new revenue streams through trusted data exchange and workflow automation beyond the entity boundaries.
BLOCKCHAIN SOLUTION
considered the most advanced software combines multiple platforms, offering online data conversion, PDF conversion services, book conversion
XML conversion, HTML conversion, Excel conversion services, ensuring zero data loss during the entire data conversion process.
The use of digital solutions and services had a great impact in facilitating the process of dealing with papers and documents, as these processes were fully automated, which led to saving great time and effort on all parties responsible for managing and following up on these works.
Knowing the size of this esteemed and advanced medical edi ce, makes it easy to imagine the difficulties were faced for the Human Resources Department during tracking papers, following-up on the signed and renewed contracts, and checking on employees’ requirements and promotions of over 8000 employees, as the HR Department couldn’t keep pace with these needs without an automated and integrated system of noti cations to facilitate the workflow process.
The transition of management business to IT was a core competency of King Saud Medical City (KSMC) by integrating its business applications more efficiently, improving data quality and full data transparency while automating tasks and gaining flexibility to make daily and routine tasks faster and more efficient.
LOW-CODE APPLICATION
was the ideal development method to use in the HR department as its features help in
accelerating the workflow process, by automating every step of the department cycle and being more accessible for all users without putting into consideration their technical knowledge.
As it has been already explained, with the continuous development of King Saud Medical City (KSMC), the need to adopt applications to streamline operations and increase productivity has been critical, as the Enterprise Application Integration provides an opportunity to improve business efficiency and performance with the ability to solve issues more effectively and faster than before.
The right guidance and detailed implementation methods always contribute to simplifying the creation and implementation processes in a professional manner. Application Implementation Services are the most critical services for systems integration through application design, model creation, user experience, and delivery.
MANAGEMENT SERVICES
in Digital Transformation can provide the capability and versatility to transform business processes and to foster innovation and efficiency, through this service,
King Saud Medical City (KSMC) were able to digitalize its management processes, automating the importing of data and creating customizable tests to run on the data using machine learning.
As a department such as HR Department is the only department that has to deal and communicate with all employees in all departments, constantly following up on all procedures, updates and my schedule more than 8000 employees,the digital solutions used and supported by DigiNation services were the best way To automate all traditional and repetitive tasks with the best expected results:
As a department such as HR Department is the only department that has to deal and communicate with all employees in all departments, constantly following up on all procedures, updates and my schedule more than 8000 employees,the digital solutions used and supported by DigiNation services were the best way To automate all traditional and repetitive tasks with the best expected results:
With the integration of this unique medical edi ce which is the rst in the Kingdom of Saudi Arabia, King Saud Medical City (KSMC) wanted to offer much more than that to the entire medical sector by creating an advanced and integral platform that brings together all the medical sessions and courses needed by medical employees with various job titles.
AS LOW-CODE APPLICATION
provide the versatility and flexibility to meet modern business challenges and support continuous digital innovation, low-code digital transformation was the ideal way to establish this educational platform, by:
King Saud Medical City (KSMC) put a premium on individual expertise and built strong personal relationships with all medical expertise, by providing Professional Services in digital transformation, digitizing its workforce to manage and develop competencies and automating the import & export of data and information.
Building real-world experience with a training environment was a huge addition from King Saud Medical City (KSMC),
combining the solutions with the Implementation & Managed Services to simulate this technology with sound instructional design for competency-based experiential learning, enabling medical
professionals and employees to elevate.
Despite that Digital transformation looks like a various complicated things, but it’s no longer optional, so, as much as King Saud Medical City (KSMC) was preparing for its leading in the medical eld, going beyond any competition, they adopted digital- rst strategy to achieve this vision.
Digital transformation was the strategic, ongoing practice of implementing new technologies and processes across all areas of an organization, embracing this evolution helped KSMC to become more flexible, innovative, and efficient.
The highest indications of an entity knowledge and development extent, when it reaches the place of becoming a role model for learning and elevation. King Saud Medical City (KSMC) reached this stage of importance through this educational platform, as:
Since our cooperation in 2020, our company team has practically studied the requirements and objectives of King Saud Medical City (KSMC) in order to propose the best digital solutions and technology services and to create a roadmap based on three steps that help achieve the goals of digital transformation and reach the results expected by King Saud Medical City (KSMC), the map This path outlined an overall strategy to begin the journey of digital transformation.
“The development addresses the challenges of expanding a fully functioning medical city while minimizing the impact of critical operations, it meets world-class standards in care delivery and caters to a new generation of patients and medical professionals.” Ahmad Soueid, AIA, HDR’s project executive.
In 2020 a journey of evolution, automation and digitalization started between DIGINATION, one of the leading technology consultation firms in the Middle East, established in 2010 and specialized in Digital Transformation solutions & services, becoming a full-service entity that has the strategic thinking and planning where we provide all management & operation services in a new level of evolving, with King Saud Medical City, a Ministry of Health tertiary hospital established in 1954, and currently, it has 1,400 bed capacity with +8,000 employees.
With the integration of this unique medical edifice which is the first in the Kingdom of Saudi Arabia, KSMC wanted to offer much more than that to the entire medical sector by embarking learning management system to enhance employees’ skills to achieve benefits of cost savings, improved efficiency, accuracy, and improved employee’s experience, creating an advanced and integral platform that brings together all the medical sessions and courses needed by medical employees with various job titles.
KSMC was able to provide the best digital solutions technologies in order to implement this educational platform throughout Moodle
a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalized learning environments.
As Content collaboration solutions is a user-friendly, intuitive interface makes it easy to share content across multiple devices, securing document collaboration and workflow tools that boost worker productivity, improve the client experience, and accelerate business results.
DigiNation’s content collaboration platform is designed to facilitate content productivity in an organization, enabling cooperative editing of documents, supporting video and text chat, dividing task management and basic content management and workflow capabilities.
KSMC put a premium on individual expertise and built strong personal relationships with all medical expertise, by providing Professional Services in digital transformation, digitizing its workforce to manage and develop competencies and automating the import & export of data and information.
Building real-world experience with a training environment was a huge addition from KSMC, combining the solutions with the Implementation Services to simulate this technology with sound instructional design for competency-based experiential learning, enabling medical professionals and employees to elevate.
The highest indications of an entity knowledge and development extent, when it reaches the place of becoming a role model for learning and elevation. King Saud Medical City (KSMC) reached this stage of importance through this educational platform, as:
+7,000 employees within KSMC are constantly evolving
Despite that Digital transformation looks like a various complicated things, but it’s no longer optional, so, as much as King Saud Medical City (KSMC) was preparing for its leading in the medical field, going beyond any competition, they adopted digital-first strategy to achieve this vision.
Digital transformation was the strategic, ongoing practice of implementing new technologies and processes across all areas of an organization, embracing this evolution helped KSMC to become more flexible, innovative, and efficient.
Since our cooperation in 2020, our company team has practically studied the requirements and objectives of King Saud Medical City (KSMC) in order to propose the best digital solutions and technology services and to create a roadmap based on three steps that help achieve the goals of digital transformation and reach the results expected by King Saud Medical City (KSMC), the map This path outlined an overall strategy to begin the journey of digital transformation.
“The development addresses the challenges of expanding a fully functioning medical city while minimizing the impact of critical operations, it meets world-class standards in care delivery and caters to a new generation of patients and medical professionals.” Ahmad Soueid, AIA, HDR’s project executive.
In 2020 a journey of evolution, automation and digitalization started between DIGINATION, one of the leading technology consultation firms in the Middle East, established in 2010 and specialized in Digital Transformation solutions & services, becoming a full-service entity that has the strategic thinking and planning where we provide all management & operation services in a new level of evolving, with King Saud Medical City, a Ministry of Health tertiary hospital established in 1954, and currently, it has 1,400 bed capacity with +8,000 employees.
With the integration of this unique medical edifice which is the first in the Kingdom of Saudi Arabia, King Saud Medical City (KSMC) after renewing and developing its own brand identity, wanted to work on evolving its own website to suit the modern branding concept, where DigiNation used OutSystems which is a leader company in the modern application platform space, in order to implement the ideal digital solutions and services.
As Low-code Application provide the versatility and flexibility to meet modern business challenges and support continuous digital innovation, low-code digital transformation was the ideal way to establish this educational platform, by:
Empowering organizations to quickly test, deploy, and experiment with new business models and ideas up to 90%.
King Saud Medical City (KSMC) put a premium on customers experience and built strong personal relationships with all medical expertise and patients, by providing Professional Services in digital transformation, digitizing its workforce to manage and develop competencies and automating the whole patient’s journey.
Building real-world experience with a full service platform was a huge addition from KSMC, combining the solutions with the Implementation Services to simulate this technology with all services that can be provided, easing everything for medical professionals and patients.
The highest indications of an entity development extent, when it reaches the place of automating the patient journey. King Saud Medical City (KSMC) reached this stage of importance through its evolved website, as:
Despite that Digital transformation looks like a various complicated things, but it’s no longer optional, so, as much as King Saud Medical City (KSMC) was preparing for its leading in the medical field, going beyond any competition, they adopted digital-first strategy to achieve this vision.
Digital transformation was the strategic, ongoing practice of implementing new technologies and processes across all areas of an organization, embracing this evolution helped King Saud Medical City (KSMC) to become more flexible, innovative, and efficient.
Since our cooperation in 2020, our company team has practically studied the requirements and objectives of King Saud Medical City (KSMC) in order to propose the best digital solutions and technology services and to create a roadmap based on three steps that help achieve the goals of digital transformation and reach the results expected by King Saud Medical City (KSMC), the map This path outlined an overall strategy to begin the journey of digital transformation.