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ASF’s CASE STUDY 

One Solution

Transforming Clients Into Beneficiaries

How to align between digital technology and business strategy?

DigiNation, as one of the leading technology consultation firms in the Middle East, has been able to assist ASF in automating its services through experts of secured, enhanced, high-quality and cost-effective Digital Transformation solutions & services. 

ASF is a non-profit charitable organization, established in 2022, looking to create a website to be professionally defined in the Saudi market, in addition to the desire to present the services in the form of an e-service portal aiming to facilitate the methods of communication, contracting and follow-up with customers from anywhere. 

THEN AUTOMATION WAS THE ANSWER!

One communication channel reduces delays & inefficiencies that might occur in any business administrative processes. 

Instead of conventional hand-coded computer programming, DigiNation used a low-code development framework as it has been increasingly popular as a fast and easy alternative to traditional software development, in addition to executing the Enterprise Application Integration (EAI) as the process of bridging communication insufficiencies between various business applications. 

Making sure that ASF will leverage best-practice solutions to guarantee long lasting success for all entities. 

With the right guidance and the detailed implementation roadmap, our experienced team were able to get the ideal advantage of Digital Transformation to elevate it to an active role in driving business qualifications. Add to that Management Services were built to save time and resources that these routine operations occupy. 

If we were looking to Automate ASF’s business processes intelligently,
then it means OUTSYSTEMS.

With Outsystem technology, this organization was able to save a lot of time and effort consumed by explaining the services and completing sales operations with customers in addition to after-sales services, by establishing an e-services portal on ASF’s website. 

More than 30 employees were able to develop and produce more, as the working time was better occupied to achieve the vision of the association. 

The customer journey has clearly changed as all services are simply presented in front of the customer for comparison and decision-making in a flexible manner, which increases the creditability of ASF as a non-profit organization.

Outsystem is a leader company in the modern application platform space, established 2001 and now it has various offices arounf the world, +435,000 community members, 350 partners, and thousands of active customers in 87 countries and across 22 industies.