The Ministry of Labor and Social Development was established under the Royal Decree issued in 1960 under the name of the Ministry of Labor and Social Affairs. Since its inception, the Ministry has promoted the development of local communities and has taken care of community committees, provincial councils and centers.
Knowing the size of this esteemed and advanced government edifice, makes it easy to imagine the difficulties were faced for the Administrative Department during faxing process and mechanism, as employees couldn’t keep pace with the increased number of documents without an automated and integrated system of notifications to facilitate the workflow.
The transition of management business to digital transformation was a core competency of Ministry of Human Resources and Social Development by integrating its business tasks more efficiently, improving data quality and full data transparency while automating tasks and gaining flexibility to make daily and routine tasks faster and more efficient.
Infrastructure & operations are the foundation on which business success is built. It’s considered the management of the ITS data centers, providing around-the-clock support for ITS business computing activities and maintaining the infrastructure for the operating systems for non-research servers, disaster recovery and business continuity activities.
As it has been already explained, with the continuous development of Ministry of Human Resources and Social Development, the need to adopt automated Faxing Mechanism to streamline operations and increase productivity has been critical, as the Paperless faxing provides an opportunity to improve business efficiency and performance with the ability to solve issues more effectively and faster than before
Paperless faxing is an electronic fax-to-email solution where faxes are sent and received through email, a portal, or a Virtual Fax Machine application. It has many advantages over legacy fax machines, such as lower cost, higher quality, and time efficiency. In addition to reducing paper waste and saving employees from having to commute while still fulfilling their work duties remotely.
ALL THIS THROUGHOUT RIGHTFAX, which enables users, applications and systems securely transmit paperless, digital faxes. With seamless connections to onsite analog or digital telephony, voice-over-IP or the cloud, the digital faxing solution integrates with email, applications and back-end systems and significantly reduces the total cost of faxing across the enterprise.
The right guidance and detailed implementation methods always contribute to simplifying the creation and implementation processes in a professional manner. Implementation Services are the most critical services for systems integration through solution design, model creation, user experience, and delivery
Management Services in Digital Transformation can provide the capability and versatility to transform business processes and to foster innovation and efficiency, through this service, Human Resources and Social Development (HRSD) were able to digitalize its management processes, automating the importing of data and creating customizable tests to run on the data using machine learning.
As a department such as Administrative Department is the only department that has to deal and communicate with all employees in all departments, customers communicating with the Ministry, and other ministries under the umbrella of KSA, the digital solutions used and supported by Digination services were the best way To automate all traditional and repetitive tasks with the best expected results:
