INSURANCE INDUSTRY CASE STUDY:
A Medical Insurance Company, one of the leading insurance and reinsurance companies, providing high-quality services and competitive insurance products through qualified, professional, and committed staff to meet and exceed the expectation of their clients by inculcating the business core values in the day-to-day operations.
This Medical Insurance Company have been using eBaoTech system as insurance internal system, generating large number of documents throughout the daily workflow in a way ended up being inefficient and inaccurate.
This Medical Insurance Company was unable to use this system, making it easier for the employees or for the work environment to record, archive and keep files in a safe and simplified manner.
As the Company operates in the field of medical insurance with a capacity of + 475 employees, they sat a goal for it to inculcating its core corporate value in its employees and service providers, creating a culture of teamwork encouraging employees to work together for the benefit of the company and to provide value-added services to the clients.
Indeed, DigiNation cooperated with this Medical Insurance using “Enterprise Content Management & Application Integration” solutions and professional services of implementation in order to achieve the company’s goals during the journey of developing and improving the internal management and the entire workflow.
Business applications was the ideal type of solutions to improve the data quality and full data transparency of that Medical Insurance Company, ensuring security through critical validation process to get accurate & on time reports to the internal and external stakeholders.
Simply enterprise content management (ECM) is an umbrella term that digitizes, controls and automates the flow of unstructured information within a company, which is the messy information that exists outside structured database environments.
Reducing storage & operating costs.
Boosting productivity
Increasing customer satisfaction
One communication channel between common software applications to reduce inefficiencies in administrative delays of business processes. Enterprise Application Integration (EAI) is the process of bridging communication insufficiencies between various business applications by forming one robust enterprise infrastructure with easy data flow from one program to another.
With the right guidance and a detailed implementation roadmap, DigiNation’s implementation service was able to revolutionize this Medical Insurance Company and simplify its work processes in all areas.
While this Medical Insurance Company was suffering from using an internal system that does not rely heavily and professionally on digitalization or automation, Digination was able to implement types of Business Application solutions, resulting:
